F.A.Q

How long will my product take to receive?

 

Generally products shipped with Free Standard Shipping will take between 3-6 weeks. If fast shipping is available (e.g. DHL Express), the item usually arrives in 10  to 12 business days but if there will be delays cause by customs and other unavoidable circumstances then item might arrive in 15 to 18 business days.

 

Is there a Shipping Tracking number for this order?

 

When you receive an order confirmation, expect to have your tracking number in 5-7 days. If you did not have your tracking number after given time, Please contact us at support@incredorable.com and our team will give you your tracking number manually.

 

I received shipping tracking # of my order, but when I check the tracking site there is no shipping data on the tracking link.

 

When we dispatch the items we normally provide tracking #. From there you can check the delivery status of your order. However, some carrier don’t update their site in real time, so if you didn’t find data, please try again after a few days (usually 3-5 days)

 

Is there duty / tax?

 

International shipments may be subject to additional duties, which are the buyer’s responsibility. Please contact your local customs office to determine if duty amounts apply.

 

Is my information safe?

 

Yes. Your information is 100% safe. Like you, we hate spam and we will never share your information. Please read more on this HERE.

 

Why are the prices different than stated on Facebook?

 

From time to time we are running a limited time promotions, you may see a post after promotion because someone shared, liked or commented our post which unfortunately we can’t prevent.

 

What payments method do you accept?

 

We accept all major credit cards through safe & secure PayPal check out.

 

For refunds and returns information please click HERE

 

Feel free to contact us with any comments, questions, or concerns. We look forward to hearing from you.